Frequently Asked Questions

My tickets are not sequential. Are the seats next to each other?

Yes they are. Seat numbers are even on one side of the theater and odd on the other.

How do I find out pricing for a specific show?

Pricing for shows vary depending on the day and seating location. We have a detailed price for many events on our website. Just click on "Event Calendar," select the show you are interested in, and click "Detailed seating and pricing." You can also call the box office at (860) 987-5900 for specifics.

How do I request a donation for my organization?

NOTE: The Bushnell Charitable Donations program is currently suspended. We look forward to supporting our community partners in the future.

The Bushnell is pleased to support other Greater Hartford non-profit organizations and schools in their fundraising efforts through a limited amount of ticket donations. Please note that we cannot support individuals not affiliated with a 501(C)(3) organization or educational institution.

Send charity auction requests on organization letterhead to: DONATIONS, The Bushnell, 166 Capitol Avenue, Hartford, CT 06106 or via email to:

Does The Bushnell hold open auditions for actors?

The Bushnell typically brings in touring productions of shows that do not need additional local actors. However, when The Bushnell does produce its own shows, there are open auditions. Notification of those auditions will be on our home page. In addition, you may want to try Theaterworks and Hartford Stage.

Are gift cards available and how do I buy them?

Gift cards are available for purchase and can be used for all Bushnell-sponsored performances. Pick up one little envelope packed with Broadway, dance, music, and family entertainment at The Bushnell Box Office, by calling (860) 987-5900 or online. For gift card terms and conditions click here. Limited denominations available.

Is there a dress code for Bushnell performances?

There is no specific dress code for performances, but patrons typically come in business casual attire - dress shirts and pants for men, skirts or dress slacks for women.

How will I know if a performance is cancelled due to severe weather?

If a performance is cancelled the following radio and television stations will be notified: WTIC AM (1080) and WFSB/TV 3. Cancellations will also be listed on If a show is cancelled or postponed, customers may exchange to another performance (subject to availability), receive a credit on their account, or request a refund.

Do you have a lost and found?

Any items found during and immediately after the performance will be turned in to Customer Relations. If you have lost an item while at an event, please see a Bushnell staff member for assistance. Unclaimed items will be given to security. Contact Bushnell Security at (860) 987-6061 to inquire about possible recovery of lost items.